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Company Policies
Shipping
- All orders require 1-2 business days processing time prior to shipping
- We do not offer International/Canadian shipping at this time.
- All orders shipped to addresses in CA will be charged state sales tax.
Terms
and Conditions
Your use of
this website is governed by the policies, terms, and conditions set forth
below. Please read the following information carefully. By using this
website or submitting an order for products, you indicate your acceptance
of, and agreement to be bound by the terms and conditions set forth below.
If you do not agree to these terms and conditions, please do not submit
any orders.
Making
Purchases
If you decide to purchase from this website, you will be asked to supply
certain information, including but not limited to credit card information.
By purchasing you agree that all information you provide to us will be
accurate, complete and current. You agree to pay all charges incurred by
authorized users of your account and credit card at the prices in effect
when such charges are incurred. You will also be responsible for paying
any applicable taxes and shipping charges related to your purchases.
Pricing
and Typographical Errors
All prices are subject to change without notice. We make every effort to
provide you with the most up-to-date information. Despite our best
efforts, information or pricing on some items on this website may be
incorrect.
In the event that a product is listed with
incorrect information or price due to a typographical, or other error,
PBSolutions reserves the right to refuse or cancel your order, or you
may choose to purchase the item at the corrected price.
While we make every effort to verify prices
before charging your credit card, PBSolutions shall reserve the right to
refuse or cancel any orders placed on incorrectly priced items whether or
not the order has been confirmed and your credit card has been charged. In
the event such a situation occurs, PBSolutions will make every effort to
contact you to resolve the issue in a timely and mutually acceptable
manner.
Returned
Check Charges
PBSolutions shall assess a $25.00 charge against any company, organization or
person who issues a check or draft in payment of goods or services
received and such check or draft is returned for insufficient funds or
lack of an account or otherwise dishonored by the bank, savings and loan
institution or credit union on which it is drawn.
Cancellation Policy
All cancellations must be made before the order ships. No cancellation
charges will apply.
Compatibility Policy
All digitizers sold on this site are guaranteed to be compatible with
computers having a RS-232 serial port and/or a USB 1.1/2.0 port.
They are NOT however, guaranteed to be compatible with all software
applications. You, the customer, are responsible for software
compatibility. If you are unsure, contact your software manufacturer
and verify compatibility before purchasing any product.
Non-Warranty
Return
Policy
An RMA number must be obtained from PBSolutions within 20 days of
the date of delivery before any returns will be
accepted. All returns must be shipped in the original packaging and must
include all components, software and documentation in original
"new" condition. Customer is responsible for return shipping
charges. Non-warranty returns are subject to a 15% return service fee plus
any shipping cost not paid by customer (Effective
Aug. 29, 2003).
Warranty
Replacement Policy
All warranties are handled through the respective manufacturer. All DOA
and defective products must be identified as defective by a
manufacturers representative prior to return*. Product DOA period is
ninety (90) days following the date of purchase by the original owner.
Shipping for all DOA products is arranged by the manufacturer.
Software incompatibility does not constitute a warranty return situation.
*Call the manufacturer listed below that
corresponds to your product:
GTCO: (410) 381-6688
CalComp: (480) 443-2414
Summagraphics: (480) 443-2414
Technical Support Policy
Digitizer Support is provided by the manufacturer of
the product. Fees may apply. Call manufacturer for rates.
GTCO: (410) 381-6688
CalComp: (480) 443-2414
Summagraphics: (480) 443-2414
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Disclaimer
The products and services described herein are
provided for general information purposes only and as a service to
customers of PBSolutions. Nothing contained herein
shall be deemed to form the basis of any agreement, contract or other
understanding between PBSolutions and any other party, or
to alter, amend, supplement or otherwise modify the terms of any
agreement between PBSolutions and its customers, and any information
provided therewith, supersedes this general summary and technical
information for PBSolutions products and services.
PBSolutions Corporation assumes no responsibility for errors or
omissions contained in these materials, and does not warrant the
accuracy, completeness or timeliness of the information, text, graphics
or other items contained herein. PBSolutions
reserves the right to make changes to its products and services at any
time.
THE INFORMATION CONTAINED HEREIN IS PROVIDED "AS IS"
AND WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESSED OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT
SHALL PBSolutions BE RESPONSIBLE OR LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES, INCLUDING WITHOUT
LIMITATION, LOST REVENUES OR LOST PROFITS, WHICH MAY RESULT FROM THE USE
OF THE MATERIALS OR INFORMATION CONTAINED HEREIN. |
COPYRIGHT NOTICE. Copyright 2007 Premier LTD. All rights
reserved. Information in this document is subject to change without notice.
TRADEMARKS. Premier Business Solutions and pbsolutions
are trademarks of Premier LTD. All other names and trademarks
are the property of their respective owners.
* Free Shipping in continental United States (excludes
Alaska, Hawaii and Puerto Rico), certain restrictions apply.
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